FAQs

Curious about how Global Book Hub works, or what makes us different? Explore our FAQs below for clear, concise answers to your most common questions. If you need more details, our support team is just a click away!​

About Global Book Hub

What is Global Book Hub (GBH)?

Global Book Hub is your trusted partner for large-scale, cross-border book procurement. We serve educational institutions, libraries, retailers, NGOs, and government agencies worldwide. Our platform delivers real-time inventory, curriculum-aligned catalogs, copyright-cleared fulfillment, and seamless API integration—streamlining every stage of the global book supply chain.

Who benefits from GBH’s services?

GBH empowers ministries of education, universities, public and academic libraries, online retailers, wholesalers, NGOs, CSR initiatives, and publishers seeking efficient, compliant, and scalable book sourcing.

What sets GBH apart from traditional distributors?

We fuse technology + regional expertise, offering:

  • API & ONIX integration
  • Real-time inventory and pricing
  • Regionally compliant fulfillment
  • Tender-ready documentation
  • Curriculum-aligned, metadata-enriched catalogs
  • Multilingual and bilingual book discovery tools

Ordering & Account Management

How do I open a buyer account?

Register online and submit your KYC and procurement credentials. Once verified, you gain access to our secure buyer portal, onboarding resources, and dedicated support.

What are my ordering options?

Place orders by uploading ISBN lists (Excel/CSV), using our online portal, or integrating your ERP/procurement system via API. We provide tailored quotations with real-time availability, pricing, and delivery timelines within 24–48 hours.

Can I receive quotes and pay in my local currency?

Yes. GBH supports regional pricing and accepts payments in major global and local currencies.

Which payment methods are accepted?

We accommodate wire transfers, local bank payments, and select digital payment solutions, tailored to your market.

Regional Services & Compliance

Where does GBH operate?

We deliver to over 30 countries, with fulfillment hubs in the UAE, Saudi Arabia, India, the UK, Africa, and the USA. Our logistics and compliance workflows are optimized for the GCC, Levant, Africa, South Asia, and other key regions.

How does GBH ensure compliance with regional copyright and legal requirements?

We combine local legal expertise, international treaty alignment, and proactive licensing. Every title is rights-cleared for its destination, and our technology adapts to evolving copyright laws and compliance standards.

Can you provide region-specific documentation?

Yes. GBH supplies all necessary compliance paperwork—commercial invoices with HS codes, ministry-compliant proformas, rights and territory clearance, and customs/VAT documentation.

How are unavailable or restricted titles handled?

Our system flags restrictions and recommends approved alternatives, leveraging multi-country sourcing to maximize fulfillment and compliance.

Delivery & Logistics

What are GBH's delivery timelines?
  • GCC: 7–14 business days
  • Africa: 10–21 business days
  • India/Asia: 7–15 business days
  • Other regions: Timelines are quoted based on order size and carrier
How do I track my orders?

Track shipments and receive updates via your account dashboard and automated notifications.

Do you offer book curations or custom kits?

Yes, we specialize in expertly curated book collections and custom reading kits tailored to your specific needs. Whether you're planning a large-scale project or a focused educational initiative, our curation services include:

  • Library Launch Kits: Comprehensive collections to establish or refresh school, college, or public libraries.
  • CSR & Gifting Collections: Thoughtfully selected titles ideal for corporate social responsibility programs, NGO donations, or literacy drives.
  • Thematic Educational Campaigns: Curated book sets for STEM, sustainability, global citizenship, early literacy, and other targeted themes.
  • Curriculum-Aligned Classroom Packs: Grade- and syllabus-specific bundles to support teachers, aligned with IB, CBSE, British, American, or local curricula.

Simply submit your brief—age group, language preference, subjects, quantity, and budget—and our team will craft a custom kit that meets your goals and educational impact objectives. Ideal for schools, NGOs, government bodies, book retailers, and CSR leaders seeking quality, relevance, and scale.

Integration & Technical

Can Global Book Hub integrate with my ERP or online store?

  • Yes, Global Book Hub is built for seamless integration with your digital infrastructure. Whether you're a school, university, distributor, or large-scale reseller, our platform supports:

    • Real-Time API Sync: Connect your online store or procurement portal to our live catalog for title availability, dynamic pricing, and instant ordering.
    • ONIX Metadata Feeds (2.1, 3.0 & 3.1): Receive standardized, enriched bibliographic data including cover images, keywords, author bios, and regional classifications—ideal for resellers and library systems.
    • Custom ERP/LMS Mapping: We provide tailored data mapping to integrate with your procurement system, inventory software, or Learning Management System (LMS).

    With Global Book Hub's tech-enabled distribution infrastructure, you can streamline operations, reduce manual entry, and ensure up-to-date bibliographic and pricing accuracy across your platforms. Perfect for bookstores, educational platforms, ministry procurement, and institutional buyers looking for scalable digital efficiency.

For Publishers

I'm a publisher – can I list my books on Global Book Hub?

Absolutely. Global Book Hub partners with publishers, imprints, and content owners across flexible distribution models designed for global visibility and scalable reach:

  • Wholesale Distribution: List your titles for high-volume institutional, educational, and reseller procurement across our global network.
  • Print-on-Demand (POD): Expand your reach without warehousing—your titles can be printed and shipped locally in key regions like the GCC, India, UK, and USA.
  • Metadata-Only Listing: Retain your rights and fulfillment control while leveraging our platform's discoverability, search optimization, and catalog exposure.

Simply submit your catalog (in ONIX or Excel format) and our team will assess the best-fit distribution model based on your genre, rights, and target markets. We help you reach schools, libraries, governments, NGOs, and retailers worldwide—digitally and physically. Ideal for academic, children's, trade, and niche publishers seeking compliant, scalable, and curated market access.

Support & Contact

Is Global Book Hub available in multiple languages?

Yes. Our website interface, catalog navigation, and customer support are available in English, Arabic, and other widely used global languages. We serve multilingual institutional buyers, ensuring ease of access and clarity throughout the procurement journey.

Does GBH offer regional customer support?

Absolutely. We provide region-specific support teams to ensure timely, localized service. Each team is equipped to assist you in your preferred language and time zone, helping you navigate catalogs, orders, and integration smoothly.

How can I contact Global Book Hub for support?

You can reach our regional procurement teams via email:

Or, schedule a consultation call with our procurement specialists for personalized support and onboarding assistance.

How does Global Book Hub protect data privacy and regulatory compliance?

GBH is fully committed to data protection and compliance. We adhere to international data privacy standards (such as GDPR) and align with local regulations in every market we operate, including the UAE, KSA, Africa, Europe, and beyond. Your information is encrypted, access-controlled, and handled under strict security protocols.